Log into your portal.
If you do not know how, please click here
Once you have logged into your portal, from the left menu, click `Users`
You will see under `Group` if the user is an `Admin` or `Staff``
Click on the next to the user you wish to change.
Click `Edit Member`
On the right-hand side, you will see `Roles`
Change the user's `Roles` to `Reseller admin`
Click `Save` once you are done.
The user will now be a Reseller admin