This article will show you how to change a user from reseller staff to reseller admin.

Step 1. 

Log into your portal. 

If you do not know how, please click here

Step 2.

Once you have logged into your portal, from the left menu, click `Users`

Step 3.

You will see under `Group`  if the user is an `Admin` or `Staff``

Click on the next to the user you wish to change.

Step 4.

Click `Edit Member`

Step 5.

On the right-hand side, you will see `Roles`

Change the user's `Roles` to `Reseller admin`

Click `Save`  once you are done.

The user will now be a Reseller admin