During the setup process, you followed specific steps to change your router's DNS servers.


To remove the Protect settings from your router:


  1. Remove our DNS servers and revert back to default
  2. Remove the Dynamic DNS hostname.


Note: Initial values are typically


  1. DNS - Obtain Automatically
  2. Dynamic DNS - Set to disabled

If you encounter any issues during this process please feel free to log a call with us using the Support Portal or by sending an email to us at [email protected]