This article applies to the adjusting the number of times the proxy will attempt a connection to a website before timing out.

Access to some websites such as results in multiple redirects. 

The current version of the P8 Web Filter will timeout a connection after 10 connections (redirects) to a website and this then results in the end user not being able to connect to the website. 

To resolve:

  1. Login to the P8
  2. Select Web Security, Settings from the left menu
  3. Click on the 'Advanced Settings' Tab
  4. Type 'forward_max_tries 25' in the Custom Settings section.
  5. Click Save.