This article outlines the required steps to setup your Outlook 2010 / 2013 email client to connect to your P8Mail Hosted Mailbox.

1. Start Outlook

2. Click the File tab

3. In the Info category, click Account Settings, and then click Account Settings in the dropdown

4. On the Email tab, click New

5. Click the Manual setup or additional server types check box, and then click Next.

6. Click IMAP, and then click Next.

7. Configure the following settings

  • In the Your Name box, type your full name
  • In the Email Address box, type the full email address as provided to you by TPH
  • In the Incoming mail server box, type the name
  • In the Outgoing mail server (SMTP) box, type the name
  • In the User Name box, type your user name which is the email address provided to you by TPH
  • In the Password box, type the password as provided by TPH
  • If you want Outlook to remember your email account password, click to select the Remember password check box. 

8. Click More Settingsconfigure the following settings

Select Outgoing Server tab and select:

  • My outgoing server (SMTP) requires authentication and select 
  • Use same settings as my incoming mail server

Select Advanced tab:
  • Incoming Server (IMAP) type port 143 and select TLS from the dropdown box
  • Outgoing Server (IMAP) enter port number 587 and select TLS from the dropdown box
  • Click Ok 

9. Click Test Account Settings. When you click Test Account Settings, the following process occurs

10. Click Close, Next and Finish.