FAQ's

Frequently Asked Questions

Why am I seeing a password page when trying to browse?
If you are seeing the below page then it means that P8DNS cannot identify your homes internet connection address. This typically means your home routers dyn...
Thu, 26 Nov, 2015 at 2:19 PM
What is my pass phrase?
From time to time you may encounter the below login page. This means that P8DNS is unable to verify your home's internet connection address. We...
Thu, 26 Nov, 2015 at 2:43 PM
What is the login token used for?
In the very rare event that your router does not support Dynamic DNS we have a plan for you. We have a P8DNS Update client, which you can use and install on...
Sun, 6 Sep, 2015 at 4:45 PM
What is dynamic DNS?
Your connectivity provider routinely changes your home's internet connectivity IP address.  There are various reasons for this but what is impo...
Thu, 26 Nov, 2015 at 2:19 PM
How to I retrieve or update my P8DNS dynamic hostname details?
Please follow the steps outlined below to retrieve or update your P8DNS Dynamic Hostname details. Click here to login to The Packet Hub Custome...
Thu, 26 Nov, 2015 at 2:27 PM
Why is my router not supported?
If your router has a 'Not Supported' tag it means the router configuration does not allow for the configuration of alternate DNS servers and you t...
Wed, 23 Sep, 2015 at 11:34 AM
How to add a static IP instead of a DYNDNS hostname?
How to add a static IP instead of a DYNDNS hostname To add a client's static IP into P8DNS instead of the Dynamic DNS hostname provided, follow the...
Mon, 20 Nov, 2017 at 4:28 PM
P8DNS - Too many request error!
The message "Too many request for your license", means a threshold has been crossed so subsequent requests will therefore be unfiltered i.e everyt...
Mon, 9 Apr, 2018 at 9:28 AM